Privacy Policy for ZenDoor Real Estate Inc.

Effective Date: July 23, 2026 Website: https://zendoor.net

ZenDoor Real Estate Inc. (“ZenDoor,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, or communicate with us, including via SMS text messaging and email.

1. Information We Collect

Personal Information Name, email address, phone number, mailing address, and any other information you voluntarily provide through website forms, phone calls, text messages, emails, or other communications.

Property Preferences Information regarding the types of properties, locations, or real estate services you are interested in.

Usage Data IP address, browser type, device type, pages visited, and related analytics data collected through cookies or tracking tools.

2. How We Use Your Information

We use the information collected to:

• Provide real estate brokerage and related services
• Respond to inquiries and communicate regarding listings, showings, and transactions
• Send property alerts, newsletters, marketing emails, and SMS/text messages
• Improve website functionality and user experience
• Analyze website traffic and engagement
• Comply with legal and regulatory obligations

3. SMS & Text Messaging Communications

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS or MMS text messages from ZenDoor Real Estate Inc.

Messages may include:

• Property and listing alerts
• Appointment confirmations and reminders
• Transaction-related updates
• Marketing or promotional messages

Message frequency may vary. Message and data rates may apply.

Opt-Out & Help

• To stop receiving text messages, reply STOP to any message
• To receive assistance, reply HELP
• You may also contact us directly using the information in Section 11

Consent to receive SMS messages is not required as a condition of purchasing any goods or services. Opt-in consent applies specifically to ZenDoor’s messaging program and is not shared or used for any other messaging campaign or purpose.

No Sharing of Mobile Opt-In Data

Mobile information and SMS opt-in consent will never be shared, sold, or transferred to any third party or affiliate for marketing or promotional purposes, under any circumstances. This applies regardless of any other data-sharing terms described elsewhere in this Policy. The only exception is sharing with subcontracted service providers who help us deliver the messaging service itself (for example, our CRM/texting platform, Wise Agent, or our telecom carrier, Twilio) — and those providers are contractually prohibited from using your mobile number for their own marketing.

4. Email Communications

If you provide your email address or opt in to receive emails from us, you may receive property alerts, market updates, newsletters, and promotional communications.

In compliance with the CAN-SPAM Act, we will:

• Never use false or misleading header information, sender names, or subject lines
• Clearly identify any message that is an advertisement or promotion
• Include our valid physical postal address in every commercial email (129 N. 4th St., Danville, KY 40422)
• Provide a clear and conspicuous way to opt out or unsubscribe in every commercial email
• Honor opt-out and unsubscribe requests promptly, and in any case within 10 business days
• Never sell, rent, or transfer your email address to third parties for their own marketing purposes

You may unsubscribe from marketing emails at any time using the “unsubscribe” link included in each email, or by contacting us directly using the information in Section 11. Note that even after unsubscribing from marketing emails, we may still need to send you transactional or service-related messages tied to an active inquiry or transaction.

5. Sharing Your Information

ZenDoor Real Estate Inc. does not sell or rent your personal information.

Except as described in Section 3 (mobile opt-in data) and Section 4 (email addresses), we may share other information you provide with:

• Service providers and platforms used to manage communications and client relationships (including CRM and SMS providers such as Wise Agent, and our SMS carrier, Twilio)
• Legal or regulatory authorities when required by law
• Business partners only with your explicit, separate consent (such as lenders, inspectors, or title companies) — this does not include your phone number or SMS opt-in status, which are never shared per Section 3

All third-party service providers are contractually obligated to protect your information and use it solely for authorized purposes related to providing our services to you.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website usage and traffic patterns
• Personalize user experiences
• Store preferences and settings

You may disable cookies through your browser settings; however, some features of the site may not function properly.

7. Your Rights & Choices

You have the right to:

• Request access to, correction of, or deletion of your personal information
• Opt out of marketing emails or SMS messages at any time
• Request a copy of the personal data we maintain

Requests can be made by contacting us using the information in Section 11.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

9. Third-Party Links

Our website may include links to third-party websites. ZenDoor Real Estate Inc. is not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. This Privacy Policy is publicly accessible at all times without login and may be referenced in connection with our SMS messaging program registration.

11. Contact Information

For questions regarding this Privacy Policy or our SMS or email communications, contact:

ZenDoor Real Estate Inc. 129 N. 4th St. Danville, KY 40422  Phone: (859) 279-2193